
Pre-Order OPPO Find N5
Be among the first to get the new OPPO Find N5! Pre-order now and enjoy exclusive free gifts for a limited time. Get yours now!
Step 1
Download the latest MyUMobile App.
Step 2
You may request for a new eSIM when you Switch to U. Simply complete the Switch to U form.
Step 3
ID and Facial Verification via MyUMobile App. You may check the status of your port-in request here.
Step 4
Keep your original SIM connected, reply to the SMS confirmation and activate your new SIM or eSIM.
1. For existing users, please download the MyUMobile App to activate Ultra Hotspot 5G here.
2. Boost your new Postpaid plan with Add-ons here.
Get verified in just four quick and easy steps:
Step 1
ID & Facial Verification
Update to the latest MyUMobile App, then scan the provided QR code to start the Face ID Verification process.
Step 2
ID Validation
Scan your ID that's placed on a flat surface.
Step 3
Facial Recognition
Position your face within the frame to capture a clear image.
Step 4
Complete Verification
Once successful, you will be redirected automatically. If not, tap on 'Validate' to finalise the process.
IMPORTANT
Step 1
Click here* to begin your New Line Self-Registration via the MyUMobile App.
*Best viewed through your mobile device
Step 2
Please scan your SIM barcode.
Step 3
Snap a photo of your ID. Malaysians: MyKad, MyPR, MyTentera or MyKAS.
Non-Malaysians: Passport.
Step 4
Tap the camera icon to scan your face.
Step 5
Your SIM pack is now successfully registered! U will receive a notification to confirm your activation.
Enjoy more awesome perks and rebates when you Switch to U!
Enjoy a better, faster and safer experience today!
Get access to ultra-fast 5G speeds at no extra cost.
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Mobile Number Portability (MNP) is the ability for customers to switch to a new mobile service provider, while retaining their existing mobile number.
"Porting" is the act of switching to a new mobile service provider without having changed one's mobile number. The word porting is interchangeable with switching. Port-in is referring to a customer request to switch to a new operator and port-out is a customer leaving their existing operator.
Please DO NOT terminate your line with your current service provider as only active mobile numbers are allowed to switch to a new service provider.
Yes, you can cancel before your port-in request is approved. There is no cancellation fee.
You will get a new SIM card from U Mobile. Insert the U Mobile SIM card to your phone when you receive a confirmation from your current service provider that your current service is going to be terminated.
You will get a new SIM card from U Mobile. Insert the U Mobile SIM card to your phone when you receive a confirmation from your current service provider that your current service is going to be terminated.
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